Policy
Acceptable Use Policy
Fair-use rules that keep Ruqelo Arabic premium, safe, and sustainable for all learners.
Last updated: July 2026
These policies describe how Ruqelo Arabic handles accounts, payments, and your data. Contact support if you have questions.
Purpose
This policy protects learners, staff, and platform quality — especially voice features with real usage limits. Violations may result in warnings, suspension, or account termination.
Trial and account integrity
- Do not abuse trial accounts through repeated or automated sign-ups
- Do not create accounts with bots, scripts, or bulk registration tools
- Do not share one account across multiple unrelated users
- Do not attempt to bypass voice credit limits or account access rules
Platform integrity
- Do not scrape, crawl, or harvest curriculum, scenarios, or user content at scale
- Do not reverse engineer, probe, or disrupt the service or its infrastructure
- Do not interfere with other users' access or experience
Prohibited content and conduct
You may not use Ruqelo Arabic to promote or engage in:
- Illegal activity, fraud, or impersonation of others
- Harassment, hate, or targeted abuse
- Sexual exploitation or content involving minors
- Violence or credible threats
- Spam or deceptive marketing through the platform
High-stakes and safety
Do not rely on Ruqelo AI for medical emergencies, crisis response, legal decisions, or official translation without qualified human verification.
Scenario practice for healthcare, Hajj, or workplace contexts is educational — not professional certification.
Enforcement
We may investigate suspected abuse, restrict features, suspend accounts, or permanently close accounts that violate this policy or our Terms of Service.
Report concerns via our Contact page.
Updates to this policy
We may refine this Acceptable Use Policy as Ruqelo Arabic evolves. When we make material changes, we will revise the date above.