Account & billing
Questions about subscriptions, voice credits, invoices, or account access.
Email supportContact
Contact Ruqelo Arabic
Reach our team for support, partnerships, and product feedback. Ruqelo Arabic is in early access — response times may vary.
Last updated: June 2025
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General inquiries
Visit ruqeloarabic.com or email support@ruqelo.com with your account email (if applicable) and a clear subject line. We aim to respond professionally, but timelines are not guaranteed until full support operations launch.
Refund request
Submit a refund inquiry in line with our Refund Policy. Include purchase details.
Email supportEnterprise & institutions
Custom seats, voice quotas, and onboarding for teams or schools.
Email supportTechnical issue
Report bugs, playback problems, or voice feature issues on supported devices.
Email supportContent feedback
Suggest Gulf scenarios, dialect improvements, or curriculum corrections.
Email supportLegal & policy
For privacy or legal notices, include “Legal” in your subject line. Policy pages on this site are draft text pending counsel review before production billing launch.