Account & billing
Questions about subscriptions, voice credits, invoices, or account access.
Email supportContact
Contact Ruqelo Arabic
Reach our team for support, partnerships, and product feedback. We aim to reply within 3 business days.
Last updated: July 2026
Email links open your mail client — the fastest way to reach our team.
General inquiries
Visit www.ruqeloarabic.com or email support@ruqelo.com with your account email (if applicable) and a clear subject line. We aim to respond within 3 business days.
Refund request
Submit a refund inquiry in line with our Refund Policy. Include purchase details.
Email supportEnterprise & institutions
Custom seats, voice access, and onboarding for teams or schools.
Email supportTechnical issue
Report bugs, playback problems, or voice feature issues on supported devices.
Email supportContent feedback
Suggest Arabic scenarios, dialect improvements, or curriculum corrections.
Email supportLegal & policy
For privacy or legal notices, include “Legal” in your subject line. You can review our Terms, Privacy, Acceptable Use, and Refund policies from the site footer.